Unassorted

SourceMaterialLink
What makes and effective community manager and why should you care?Articlehttp://blog.almighty.press/how-to-create-viral-content-with-studies-in-neuroscience-and-past-data/
How to create viral contentArticlehttps://www.manamark.com/blog/2017/05/25/ways-to-keep-your-gaming-community-engaged/
Ways to keep your community engagedArticlehttps://www.manamark.com/blog/2017/05/25/ways-to-keep-your-gaming-community-engaged/
Community Manager Vs Social Media ManagerArticlehttp://www.digitalmarketer.com/community-manager-vs-social-media-manager/
The Community Manager’s Guide to Social Customer SupportArticlehttp://the%20community%20manager%27s%20guide%20to%20social%20customer%20support/
What the best Social Media Community Managers do in their jobsArticlehttps://blog.hubspot.com/marketing/best-social-media-manager-job-description#sm.0000vuqcbq1b4yf3tx4hyum7sxw8j
Riot’s customer service ticket botArticlehttps://engineering.riotgames.com/news/blitzcrank-bot
Where Real Time worlds went wrongArticlehttps://lukehalliwell.wordpress.com/2010/09/15/where-realtime-worlds-went-wrong/
How to build a Discord communityArticlehttps://www.gamasutra.com/view/news/300175/Devs_share_tips_on_using_Discord_to_build_a_prerelease_community.php
The ultimate guide to winning in Community ManagementArticlehttp://www.infinitdatum.com/online-community-management-checklist/
Gamasutra: What is community management?Articlehttps://www.gamasutra.com/view/feature/3603/online_community_management_.php?print=1
How to welcome and engage people in community spacesArticlehttps://www.shareable.net/blog/how-to-welcome-and-engage-people-in-community-spaces
Community Management Secrets with MozArticlehttp://www.wordstream.com/blog/ws/2014/08/04/online-community-management-erica-mcgillivray?camplink=searchresults
Conversation prismArticlehttps://media.licdn.com/mpr/mpr/AAEAAQAAAAAAAAn3AAAAJDhlYmJiMDlmLTdkNWQtNGRhOC1hMzZkLWRlZGFlNzczMWJiNA.png
Crafting a Discord CommunityArticlehttps://www.linkedin.com/pulse/discord-crafting-ironclad-gaming-community-dylan-hunt/
Fundamental Laws of CommunitiesArticlehttps://www.feverbee.com/11fundamentallawsofonlinecommunities/
18 ways to engage usersArticlehttps://onlinecommunitystrategist.files.wordpress.com/2009/04/aconnor_18waystoengageusersonline2009.pdf
6 ways to build a communityArticlehttp://sixpixels.mirumagency.com/blog/archives/6-ways-to-build-a-strong-community/
The four tenets of a community managerArticlehttp://www.web-strategist.com/blog/2007/11/25/the-four-tenets-of-the-community-manager/
Complete guide to community managementArticlehttps://linkhumans.com/blog/community-management-guide
Community Management in a nutshellArticlehttps://www.goodblogs.com/community-management/
The Positive Side of CommunityArticlehttps://www.theguardian.com/technology/gamesblog/2013/jul/31/gamer-communities-positive-side-twitter
How to engage a community with DiscordArticlehttps://blog.discordapp.com/how-to-build-an-active-and-engaged-indie-game-community-with-discord-4a5be74d822e
How to bounce back from social media disasterArticlehttps://www.inc.com/jessica-stillman/how-to-bounce-back-from-a-social-media-disaster.html?cid=hmsub3
The one question you need to ask…Articlehttps://www.inc.com/dakota-shane/the-1-question-you-need-to-ask-about-your-social-media-content-in-2018.html?cid=landermore
Tips on becoming a mentorArticlehttp://altdevblog.com/2012/12/03/game-mentor-online/
Phd in Reddit ModerationArticlehttps://motherboard.vice.com/en_us/article/a3jkd4/the-reddit-moderator-getting-a-phd-in-online-moderation
Emergentbydesign resources-for-developing-an-effective-community-management-strategy/Unassortedhttps://emergentbydesign.com/2009/11/13/40-resources-for-developing-an-effective-community-management-strategy/
http://www.fullcirc.com/resources/online-community-toolkit/Unassortedhttp://www.fullcirc.com/resources/online-community-toolkit/
The Community RountableWebsitehttps://communityroundtable.com/
CMX HubWebsitehttp://cmxhub.com/
Community CanvasToolhttps://community-canvas.org/
Pixel ProspectorWebsitehttp://www.pixelprospector.com/
The Community ManagerWebsitehttp://thecommunitymanager.com/
Digital MarketerWebsitehttp://www.digitalmarketer.com/
HubspotWebsitehttps://blog.hubspot.com/
GamasutraWebsitehttps://www.gamasutra.com/
FeverbeeWebsitehttps://experts.feverbee.com/
VanillaWebsitehttps://blog.vanillaforums.com/
Managing CommunitiesWebsitehttp://www.managingcommunities.com/
Community .isWebsitehttps://community.is/category/blog/#main
Social Media ExaminerWebsitehttps://www.socialmediaexaminer.com/
SalesforceWebsitehttps://www.salesforce.com/communities/resources/webinars/
MozWebsitehttps://moz.com/blog/sense-of-community
Stack ExchangeWebsitehttps://communitybuilding.stackexchange.com/
Community PulseWebsitehttp://communitypulse.io/
Community SignalWebsitehttp://www.communitysignal.com/
Community SparkWebsitehttp://www.communityspark.com/
User VoiceWebsitehttps://community.uservoice.com/?s=community
LithiumWebsitehttps://community.lithium.com/t5/Lithium-s-View-Blog/Community-Management-101/ba-p/189168
Raph KosterBloghttps://www.raphkoster.com/2017/11/27/some-current-game-economics/
Kevin IndigBloghttp://www.kevin-indig.com/underrated-power-online-communities-growth/
Ask A Game DevBloghttp://askagamedev.tumblr.com/
Rachel HappeBloghttp://www.thesocialorganization.com/
Truely Social Blog (video)https://www.youtube.com/channel/UCQjXZb0R0cn8oOgvAYYhOOg
GhostcrawlerBloghttps://askghostcrawler.tumblr.com/
Evan HamiltonBloghttp://www.evanhamilton.com/
Jessica MalnikBloghttp://www.blog.jessicamalnik.com/
David McMillanBloghttp://www.drdavidmcmillan.com/category/community/
Connie BensenBloghttp://conniebensen.com/categories/community-strategy-2/
Randal OlsonBloghttp://www.randalolson.com/2013/03/15/a-data-driven-guide-to-creating-successful-reddit-posts/
Clay ShirkyBloghttp://www.shirky.com/weblog/
Henry JenkinsBloghttp://henryjenkins.org/blog/2009/02/if_it_doesnt_spread_its_dead_p_4.html
Danah BoydBloghttp://www.zephoria.org/thoughts/bestof.html
Paul GrahamBloghttp://paulgraham.com/articles.html
Seth GodinBloghttp://sethgodin.typepad.com/
Mark MansonBloghttps://markmanson.net/archive
Extensive list of CM booksUnassorted
Book list 2Unassorted
Community: The Structure of Belonging PaperbackUnassorted
The Science of open-source community management by David EavesVideohttps://www.youtube.com/watch?v=TvteDoRSRr8
Community Management in the Games industryVideohttps://www.youtube.com/watch?v=q9sHIQaFVC8
Social Media Management vs. Community ManagementVideohttps://www.youtube.com/watch?v=76YwzMGDz6M
DreamHack Winter 2014: Game Industry – Community management – John RickneVideohttps://www.youtube.com/watch?v=SqCMoPWpf6I
Community managers working at Google discuss community managementVideohttps://www.youtube.com/watch?v=VlI9NFINRWk
Kara Sowles on the importance of community managerVideohttps://www.youtube.com/watch?v=qpoeUEHU1DI
Gaming Community Managers speakVideohttps://www.youtube.com/watch?v=p-nyVciao1w
Jono Bacon – Getting Started in Community ManagementVideohttps://www.youtube.com/watch?v=a2rI3wL3hiY
Creating Beautiful Things With CommunitiesVideohttps://www.youtube.com/watch?v=pWbbPv1xw3s
Jono Bacon – Keynote Linux Conference 2016 (Community Director of GitHub)Videohttps://www.youtube.com/watch?v=LToxpzWcMxc#t=78.721762
Ubuntu Code of ConductArticlehttps://www.ubuntu.com/about/about-ubuntu/conduct
Keynote: The State of the Community Industry | David Spinks Videohttps://www.youtube.com/watch?v=vg49WiSgw7I
Scaling Engagement in your Community | Gina BianchiniVideohttps://www.youtube.com/watch?v=AJJgPvCIUbc
Douglas Atkin – Global Head of Community @ AirbnbVideohttps://www.youtube.com/watch?v=X-PN5WWytgo
What Developers Ought to Know About Customer ServiceVideohttps://www.youtube.com/watch?v=U6APj4ZDkeg&index=51&list=PLX2vGYjWbI0Qe9siEr8armEqOnt5XKIe6
Community Builders FacebookForumhttps://www.facebook.com/groups/1867548043497484
CMX Hub FacebookForumhttps://www.facebook.com/groups/cmxhub/
Community Managers CMX SlackForum
Reddit r/GamedevForumhttps://www.reddit.com/r/gamedev/new/
Feverbee ForumForumhttps://experts.feverbee.com/latest
Community Manager HandbookArticlehttps://www.slideshare.net/rhappe/community-manager-handbook-by-the-community-roundtable
The many hats of a Community ManagerInfographichttp://www.dr4ward.com/.a/6a00e54fd9f0598833017d40aec700970c-pi
Community Manager skillsInfographichttps://communityroundtable.com/wp-content/uploads/2015/09/Screen-Shot-2015-11-12-at-8.58.38-AM.png
Breakdown of Stack Overflow CommunityArticlehttps://www.feverbee.com/stackoverflow/
The cost of doing businessArticlehttps://medium.com/@morganjaffit/the-cost-of-doing-business-c09cc5cc8728
Game Studies JournalWebsitehttp://gamestudies.org/1502/
VanillaWebsitehttps://library.vanillaforums.com/
Customer ServiceArticlehttp://www.managingcommunities.com/2016/02/11/study-answering-complaints-in-online-forums-boosts-consumer-advocacy-more-than-any-other-customer-service-channel/
Tips for online engagementArticlehttp://intronetworks.com/20-tips-to-make-your-online-community-more-engaging/
The Cost of GamesArticlehttps://www.raphkoster.com/2018/01/17/the-cost-of-games/
Riot Games Toxic CommunityArticlehttps://www.polygon.com/2012/10/17/3515178/the-league-of-legends-team-of-scientists-trying-to-cure-toxic
Managing a CommunityArticlehttps://medium.com/@pforti/the-value-of-carefully-managing-a-communitys-expectations-5027fb33a031?lipi=urn%3Ali%3Apage%3Ad_flagship3_feed%3BioHcem%2BQSbCzfoqUA7oexw%3D%3D
Types of CommunitiesArticlehttps://www.feverbee.com/best-community/?lipi=urn%3Ali%3Apage%3Ad_flagship3_feed%3Bpoa%2BDnUuTSCTGuKzo1e2qQ%3D%3D
Community Manager is a Senior positionVideohttps://www.linkedin.com/pulse/community-manager-senior-position-tara-hunt/?trackingId=TAK5L6zSVH2TjsfKVuiJOg%3D%3D&lipi=urn%3Ali%3Apage%3Ad_flagship3_feed%3Bpoa%2BDnUuTSCTGuKzo1e2qQ%3D%3D&licu=urn%3Ali%3Acontrol%3Ad_flagship3_feed-object
State of IndustryArticlehttp://images.reg.techweb.com/Web/UBMTechweb/%7Be2b4cef9-587d-471b-967e-6f8b577dbd62%7D_GDC_State_of_the_Game_Industry_Report_2018.pdf
Strategic Community PlansArticlehttps://www.feverbee.com/strategic-templates/
Marcus Carter - Studies on GamingBloghttp://marcuscarter.com/
Managing Community ExpectationsArticlehttps://medium.com/@pforti/7-ways-to-actively-manage-expectations-in-a-community-7793abc81db?lipi=urn%3Ali%3Apage%3Ad_flagship3_feed%3Bp5MrSir5Sq%2BWLfFXZaDemA%3D%3D
Forum StereotypesBloghttps://www.flamewarriorsguide.com/warriorshtm/troglodyte.htm
Building Community SentimentArticlehttps://s3.amazonaws.com/thecr/TheCR_CaseStudy_ImprovingCommunitySentiment_FINAL.pdf
How to get a CM JobArticlehttps://stangarfield.quora.com/How-to-Find-a-Job-in-Knowledge-Management-or-Community-Management
CM CommunitiesArticlehttps://www.linkedin.com/pulse/dozen-community-management-communities-how-find-manager-stan-garfield/
Community Engagement TipsArticlehttp://cmxhub.com/article/21-quick-tips-fueling-engagement-community/
Community banner designArticlehttps://experts.feverbee.com/t/community-website-design-rules-for-the-banner/7230
Defining a CommunityArticlehttps://www.gathercommunityconsulting.com/blog/2018/3/2/defining-a-community-mission-vision-values-voice
Benchmarking the Community TeamArticlehttps://www.feverbee.com/benchmarking/
Common social media mistakesArticlehttps://www.linkedin.com/pulse/10-most-common-mistakes-companies-made-social-media-2017-bartlett/?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_post_details%3BOvJfkeHRQLajhHv5oTDTWA%3D%3D
How many community membersArticlehttps://www.feverbee.com/howmanymembers/
How devs can reduce toxicity Articlehttps://www.rollingstone.com/glixel/features/how-devs-can-reduce-toxicity-in-online-communities-w518104
Occupational BurnoutArticlehttps://www.gamesindustry.biz/amp/2018-04-09-i-got-occupational-burnout-and-you-might-too?__twitter_impression=true&lipi=urn%3Ali%3Apage%3Ad_flagship3_feed%3BSS%2B%2B8NLvTu2faN9js947iw%3D%3D
Four Keys to FunArticlehttp://www.nicolelazzaro.com/the4-keys-to-fun/
GDPR Consent ConceptsArticlehttps://www.reforge.com/blog/gdpr-growth-marketing
How to research and plan your blog contents for a yearArticlehttps://www.socialmediaexaminer.com/how-to-research-and-plan-blog-content-for-a-year/?utm_source=LinkedIn&utm_medium=LinkedInPage&utm_campaign=New
How social media and online community can improve your productArticlehttp://blog.fluidui.com/how-social-media-and-online-community-can-improve-your-product/
Post mortem: 2 million copies of Shovel KnightArticlehttp://yachtclubgames.com/2018/04/two-million-copies-of-shovel-knight-sold/
EA has a great PR department: A lesson in community managementhttps://medium.com/@kaylamedica/ea-has-a-great-pr-department-a-lesson-in-community-management-71216c4f12f2
Crisis and Community on Kongregatehttps://medium.com/@kongregate/crisis-and-community-on-kongregate-d252a26396a4
Why we value all community members (especially those who love free stuff!)https://medium.com/team-communities/why-we-value-all-community-members-especially-those-who-love-free-stuff-c71a9c550bca
EVE Fanfest 2017 — thoughts on meeting a communityhttps://medium.com/@clausraasted/80-eve-fanfest-2017-thoughts-on-meeting-a-community-75e4a234f921
Hi-Rez Studios: Using Drops on Twitch to Reward the Communityhttps://blog.twitch.tv/hi-rez-studios-using-drops-on-twitch-to-reward-the-community-3b1fc102c080
Bad days in the gaming industryhttps://medium.com/@dahanese/bad-days-in-the-gaming-industry-895304160339
My nemesis, the press releasehttps://medium.com/@dahanese/my-nemesis-the-press-release-6512986c8323
Pokémon Go’s New Community Manager: The First 90 Dayshttps://medium.com/@jelenawoehr/pok%C3%A9mon-gos-new-community-manager-the-first-90-days-4b585c6800b9
Building a Communityhttps://blog.annemunition.tv/building-a-community-bfefc16d471e
Doscord: How to get the most out of your Community Serverhttps://blog.discordapp.com/how-to-get-the-most-out-of-your-community-server-a049d126f2ac
How do you grow a global gaming community?https://medium.com/@basicagency/how-do-you-grow-a-global-gaming-community-e1874e6f7e4
Gaming Community Support Series Part 1: Starting Outhttps://blog.leaping-tiger.com/gaming-community-support-series-part-1-starting-out-e63337061f7f
Gaming Community Support Series Part 2: Building Your Communityhttps://blog.leaping-tiger.com/gaming-community-support-series-part-2-building-your-community-a1a9626695c5
Gaming Community Support Series Part 3: Growing Your Communityhttps://blog.leaping-tiger.com/gaming-community-support-series-part-3-growing-your-community-f2a7400b577b
Gaming Community Support Series Part 4: Events & Activitieshttps://blog.leaping-tiger.com/gaming-community-support-series-part-4-events-activities-a75073b7af9a
Gaming Community Support Series Part 5: Being A Leaderhttps://blog.leaping-tiger.com/gaming-community-support-series-part-5-being-a-leader-7bcf98629450
Why good people turn bad onlinehttps://mosaicscience.com/story/why-good-people-turn-bad-online-science-trolls-abuse/
Community Builders Curriculumhttps://docs.google.com/document/d/1Va6mOfsfOhUfoTIjwjQIkmAVX-N26HPB6hMWjko3mGk/edit#heading=h.8we6u7cbst4z
Community Managers Libraryhttps://docs.google.com/document/d/1LZ8pqevA-Btgb2IvixLhBDLKGxCwmO_foSAJQh2jM_4/edit#heading=h.mva6dy9y6hgm
Game Community Building and Growthhttps://www.akamai.com/us/en/multimedia/documents/brochure/frictionless-build-better-video-games-attract-retain-players-grow-revenue.pdf??utm_source=LinkedIn&utm_medium=referral&utm_campaign=social_dynamic_signal
Swedish Game Developer Index 2017http://www.dataspelsbranschen.se/media/158227/gamedeveloperindex%202017.pdf
Reddit now has more active users than Twitterhttps://thenextweb.com/contributors/2018/04/19/reddit-now-active-users-twitter-engaging-porn/
Social Media monitoring beginner's guidehttp://blog.ubrik.com/social-media-monitoring-beginners-guide
How we gatherPaperhttps://static1.squarespace.com/static/5a32a872ace8649fe18ae512/t/5a6f3b9bec212de83ac81b77/1517239214228/How_We_Gather_Digital_4.11.17.pdf
Art of HostingWebsitehttp://www.artofhosting.org/
Creating Communities that Lead to Retention: The Social Worlds and Communities of UmpiresPaperhttps://www.tandfonline.com/doi/abs/10.1080/16184742.2011.624109
CloseknitResourcehttp://list.closeknit.co/
Building A World Class Community Management Team: A System for Benchmarking Online Community Skills And AbilitiesArticlehttps://www.feverbee.com/benchmarking/
Understanding GDPRhttps://www.reforge.com/blog/gdpr-growth-marketing
The Bot Plan: Your Guide to Making Conversations Converthttps://moz.com/blog/chat-bots-conversions
Social Media Research: A Guide to EthicsPaperhttps://www.gla.ac.uk/media/media_487729_en.pdf
The Application of Community GuidelinesPodcasthttps://open.spotify.com/episode/1Lh6xR4G39GP7L8ImoQuZK?si=-U2cR1WsQz2HpLHv0J4kLA