Articles

TitleYearLink
The Shadow Org Chart2017https://medium.com/@henrysward/the-shadow-org-chart-cfcdd644575f
How Financial Brands Use Customer Support to Differentiate their Customer Experience2018https://blog.vanillaforums.com/fintech-how-financial-brands-use-customer-support-to-differentiate-their-customer-experience?utm_campaign=Blog%20Newsletter&utm_source=hs_email&utm_medium=email&utm_content=62490598&_hsenc=p2ANqtz-983TmVBderC7TFoLA6JinIzdw7z1FuOzX2HAmk4gf65KO6ae9W_c2-Pg_Kbz5JCJBj2rnLZQjyFLlj93A4TAPwMXeUlmt2JTCbmCwIEEf2NKicYGQ&_hsmi=62490598
Whales (VIPs) and Influencers in social gaming2018https://blog.vanillaforums.com/gaming-whales-vips-and-influencers-in-social-gaming?utm_campaign=Blog%20Newsletter&utm_source=hs_email&utm_medium=email&utm_content=62490598&_hsenc=p2ANqtz-983TmVBderC7TFoLA6JinIzdw7z1FuOzX2HAmk4gf65KO6ae9W_c2-Pg_Kbz5JCJBj2rnLZQjyFLlj93A4TAPwMXeUlmt2JTCbmCwIEEf2NKicYGQ&_hsmi=62490598
How GDPR Impacts Marketers: What You Need to Know2018https://www.socialmediaexaminer.com/how-gdpr-impacts-marketers/?utm_source=LinkedIn&utm_medium=LinkedInPage&utm_campaign=New
Facebook Community Standardshttps://www.facebook.com/communitystandards/
Answers to Common Questions About GDPR & Community Forums2018https://blog.vanillaforums.com/community-answers-to-common-questions-about-gdpr-community-forums?utm_campaign=Blog%20Newsletter&utm_source=hs_email&utm_medium=email&utm_content=62684307&_hsenc=p2ANqtz-99wI2iVSI66UsMzWCNsiJgzQbu82lMVAmpuaSMNDARQqSNuEDXiqL9ZfGvUyULEUwRYVt-GjXAP50xWdQfVKs0nHIx9UHXE5F-k1J_SctxupOwmS8&_hsmi=62684307
The danger of reciprocity based communities2018https://medium.com/@pforti/the-danger-of-reciprocity-based-communities-d328446c7057
What value do brand communities create for the organizations that run them?2018https://medium.com/@pforti/what-are-brand-communities-and-what-value-do-they-create-263fa5f6bd01
Leveraging a Community for Organic Brand Growth [Expert Roundup]2018https://medium.com/community-folks/leveraging-a-community-for-organic-brand-growth-954ef6e50a39
Starbucks' social media team sets an important tone addressing racial bias.2018http://www.upworthy.com/starbucks-social-media-team-sets-an-important-tone-addressing-racial-bias?c=ufb1